The pole is long, and can be heavy to maneuver. With that there are always compromises. Ordered this saw and arrived within a few days. I think it too was broken or the chain was dull. The first job was a trash palm tree.
Ridgeyard 52cc 20" Features & Specs
Heavy duty forged crankshaft for maximum strength and durability
Low vibration design makes the operation comfortable and reduces noise greatly
Combined start/stop switch make the chainsaw very easy and smooth to start
The cleaning air-intake system can efficiently prevent the dust and debris entering into the engine
Ideal for tree pruning,land cleaning,firewood cutting, storm clean-up and so on
Editor's Impressions Of The Ridgeyard 52cc 20"
Tool Motor Power
Value For Money
Ridgeyard 52cc 20" Final Thoughts
"Only 2 downsides I found."
No need to swap out chain in the field yet. With that there are always compromises. You need oil- it doesn't come with any. Chain is easy to put on and tighten. Com and happy pleased with the purchase.